Terms of Service

1. The service

Petrel ("Petrel," "we," "us"), operator of petreldata.io, provides global natural-hazard data products — including calibrated hazard susceptibility surfaces ("Petrel Surfaces"), return-period intensity rasters ("Petrel Returns"), hosted query APIs, sample datasets, and related documentation (collectively, the "Service"). These Terms of Service govern all access to and use of the Service, including free samples, metered API subscriptions, and bulk data deliveries unless superseded by a signed enterprise agreement.

2. Accounts and API keys

You must provide accurate account information and keep your credentials confidential. API keys are issued per account, are confidential, and may not be shared outside your organization or embedded in client-side code exposed to third parties. You are responsible for all usage under your keys. We may suspend keys that show evidence of compromise, abuse, or use that materially degrades the Service for others.

3. Subscriptions, metering, and payment

Paid plans are billed through Stripe on a monthly subscription basis, with included request quotas and, where enabled, metered overage billed at the per-request rate shown at checkout. Usage is metered per API call and reconciled daily. Quotas reset each billing period; unused quota does not roll over. You may disable overage billing in your account, in which case requests beyond your quota are rejected rather than billed. Plan changes and cancellation are self-serve via the billing portal; cancellation takes effect at the end of the current billing period. Except where required by law, fees are non-refundable.

4. Data license

Subject to these terms and payment of applicable fees, Petrel grants you a non-exclusive, non-transferable, revocable license to use hazard data retrieved through the Service for your internal business purposes — including underwriting, portfolio analysis, site selection, and regulatory disclosure preparation.

You may not: (a) resell, sublicense, redistribute, or syndicate Petrel data or any substantially similar derivative dataset; (b) use Petrel data to build or train a competing hazard-scoring product; (c) remove or obscure attribution or provenance metadata; or (d) publicly publish raw rasters or bulk extracts. You may publish analyses, maps, and scores derived from Petrel data in reports, filings, and customer deliverables, with attribution to "Petrel (petreldata.io)" where practical. Free sample tiles are licensed for evaluation use.

5. Hazard data — important disclaimers

Petrel data products are the output of probabilistic and statistical models built from historical observations, remote sensing, and physical simulation. They estimate relative hazard at ~90 m resolution on a global, comparable scale. They are not, and must not be treated as: a property-level engineering or geotechnical assessment; a prediction that any specific event will or will not occur at any specific location; insurance, financial, investment, or legal advice; or a guarantee of safety or of loss.

Model scores carry uncertainty, which we quantify and ship per-pixel alongside every release. Coverage masks identify areas of reduced input data quality. You are responsible for determining whether the Service is fit for your use case, for the decisions you make using it, and for compliance with any regulatory regime (including TCFD, ISSB, or CSRD disclosure obligations) that applies to you.

6. Availability

Self-serve plans are provided without an uptime SLA. We target high availability and publish versioned, reproducible data vintages, but the Service may be modified, interrupted, or updated — including corrections and re-releases of hazard surfaces — at any time. Enterprise SLAs are available under separate contract.

7. Warranty disclaimer

THE SERVICE AND ALL DATA ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, PETREL DOES NOT WARRANT THAT HAZARD SCORES, CLASSIFICATIONS, OR RETURN-PERIOD VALUES ARE ACCURATE FOR ANY SPECIFIC LOCATION OR EVENT.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PETREL WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR UNDERWRITING OR INVESTMENT LOSSES, ARISING FROM OR RELATED TO THE SERVICE. PETREL'S TOTAL AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE FEES YOU PAID TO PETREL IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

9. Termination

You may cancel at any time via the billing portal. We may suspend or terminate access for breach of these terms, including license violations or non-payment. Sections 4 (restrictions), 5, 7, 8, and 10 survive termination. Upon termination you must cease use of data retrieved under a paid license, except for copies already embedded in analyses, reports, or filings produced during the subscription term, which you may retain.

10. General

These terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules. If any provision is unenforceable, the remainder stays in effect. We may update these terms; material changes will be announced via the email on your account at least 14 days before they take effect, and continued use after that date constitutes acceptance. Questions: petreldata.io@gmail.com.